Services
*instinctools provides comprehensive consulting and implementation services in the areas of DITA, DITAworks, Single-sourcing and Eclipse. Outstanding technology know-how, knowledge about usage of up-to-date methods and tools form the backbone of our services. Amongst other associations, we are the solution member of Eclipse Foundation and also a member of tekom, a professional German association for technical communication and Information-Development. And based on our expertise and knowledge, we adopt “Best Practices” and internationally acknowledged professional standards according to the needs of our customers.
We have our headquarters located in Stuttgart, Germany while our development lab is in Grodno, Belarus. And because of this Blended Delivery Model, we can offer cost-efficient and optimum-quality service delivery based on an efficient and practically validated delivery infrastructure. Our main services are listed as follows.
Consulting
Developing and running a proof of concept prototype
- Content modeling workshops
- Setting up the Information Model
- Pilot project roll-out
- Calculating actual ROI and validating business case
DITA model analysis and development
- Analyzing and validating exisiting DITA specializations
- Correcting and extending existing DITA specializations
- Developing new DITA specialization
Project Management
- Coordinating technical implementation
- Managing contractors for documentation projects
- Project planning and communications
Implementation
- Adjusting Information model and documentation process
- Customizing and integrating DITAworks (or its components) with existing application landscapes
- Setting up publishing pipeline
- Enterprise-wide implementation
Data Migration
- Validating existing content
- Migrating legacy content to DITA standard
- Moving existing content into DITAworks
Training
- Training courses on DITA
- Special workshops on DITA
- Training courses on DITA specialization
- Project-specific training (Custom course)